Dane County CAD – CAD Log & 911 Dispatch

Dane County, Wisconsin 911, Dispatch and Incident Guide

Check Recent Dane County 911 Activity Through Verified Police Updates, Sheriff Reports, Emergency Alerts and Official Records Requests

Dane County does not currently provide a verified public countywide live CAD incident list through its official CAD system. The official CAD Enterprise Browser is restricted to authorized users with credentials.

Residents can still check recent public-safety activity through Madison Police daily calls, official incident reports, Dane County Sheriff press releases, emergency notifications, PulsePoint cardiac-arrest alerts and agency records requests.

A dispatch entry is preliminary. It shows that information was received and routed—not that a crime occurred, a person was arrested or the initial call type was confirmed.
Emergency Call 911
Non-emergency 608-255-2345
Outside Dane PSC area 608-266-4920
911 Director Luis Bixler, MBA

Critical Corrections to the Existing Dane County CAD Page

Existing Page Problem Verified Current Information Why It Matters
Claims that Dane County provides a public live Sheriff CAD log The current Dane County CAD Enterprise Browser displays an authorized-users-only login. Readers should not be sent to a restricted system expecting a public incident list.
States that a public log automatically shows the last 24–48 hours No official countywide public retention window for a live CAD list was verified. The page should not promise a time range or number of visible incidents.
Says every entry shows active, completed, dispatched and en-route statuses Public pages do not publish a fixed countywide status dictionary for residents. CAD labels can vary by system, agency, call type and stage of response.
Uses a guessed Broadcastify feed number No verified official Dane County government dispatch-audio link was provided on the page. Invented or outdated feed URLs create broken and misleading navigation.
Suggests scanner audio is an official incident record Official incident reports, CAD records and 911 recordings must be requested from the responsible agency or records custodian. Third-party audio is not a certified report and can omit context.
Treats a call type as a confirmed event Initial caller information can change after responders investigate. A disturbance, weapon, medical or suspicious-person label is not a final finding.
Does not separate Madison Police data from countywide Sheriff information Madison Police publishes its own Daily Calls and selected Incident Reports. The Sheriff publishes separate press releases and records. The correct source depends on which agency handled the incident.
Provides no direct 911 records-request workflow Dane County Public Safety Communications provides an official public-records request page. Users seeking audio or CAD information need the records custodian—not a live-feed promise.
Does not explain crash-report routing Wisconsin DOT is the custodian for standard crash reports, while the Sheriff may retain related narratives, photographs or video. Requesting the wrong office can delay a crash-record search.
No emergency-alert signup Dane County Emergency Management offers official text and email alerts for serious public-safety and weather events. Alerts are more useful than repeatedly refreshing an unofficial feed during an emergency.
Do not describe the restricted CAD browser as a public live log. Public users should use official agency updates, alerts and records-request systems instead.

Start Here: What Information Do You Need?

Emergency happening now Call 911. Do not use a website, social-media post or scanner feed to request help.
Non-emergency police help Call 608-255-2345 for a public-safety situation that does not require an immediate emergency response.
Recent Madison calls Use Madison Police Daily Calls for daily totals and selected noteworthy calls.
Selected Madison incidents Use official MPD Incident Reports for notable public-interest incidents.
County Sheriff activity Check Dane County Sheriff press releases for significant investigations and public notices.
911 call or CAD record Submit a specific request to Dane County Public Safety Communications.
Sheriff incident report Request the report from the Sheriff Records Section.
Vehicle crash report Search Wisconsin DOT’s official crash-report system.
Fast routing tip First identify the responding agency. A Madison Police case, Dane County Sheriff case, municipal police case, fire response and EMS record can have different custodians.

Choose Your Dane County 911 or Dispatch Task

Is There an Official Public Live Dane County CAD Log?

No verified public countywide live CAD list is available through the official CAD Enterprise Browser. The current browser is restricted to authorized users with valid credentials.

That does not mean there are no public ways to check recent emergency activity. It means the user must select the correct official public source instead of expecting unrestricted access to the operational dispatch system.

What You Want to Check Best Official Source What It Provides
Recent Madison police calls Madison Police Daily Calls Daily call totals, district breakdowns and selected noteworthy calls.
Significant Madison incident Madison Police Incident Reports Selected public-interest narratives and case numbers.
Significant Sheriff investigation Dane County Sheriff Press Releases Official public statements about major incidents and investigations.
Life-threatening county emergency Dane County Emergency Alerts Text or email alerts for selected urgent public-safety and weather events.
Specific older call Public Safety Communications records request A request pathway for available dispatch or 911 records, subject to law and redaction.
Official incident details Responding agency records unit Available incident reports, supplements and related agency records.
Safety warning: Never travel toward an active incident, interfere with responders or use dispatch information to locate victims, officers or witnesses.

How to Check Recent Madison Police Calls

1
Open the official Daily Calls page.

This is the most useful official source for recent Madison Police call summaries.

2
Select the relevant date range.

Weekday posts often cover approximately 24 hours, while weekend posts may cover several days.

3
Review the call total.

The page commonly reports the number of calls received during the listed period.

4
Check the district breakdown.

Calls may be grouped into Central, East, Midtown, North, South, West and Other categories.

5
Read the noteworthy-call summaries.

The narratives are selected examples—not a complete list of everything officers handled.

6
Open Incident Reports for major events.

A separate incident-report page may provide more detail for selected cases with significant public interest.

Preliminary information: Madison Police states that early call information, circumstances and even the reported type of crime can change as an investigation develops.
Not a complete log: Daily Calls excludes parking complaints and 911 misdials from the displayed call total and only summarizes selected noteworthy incidents.
Recent call summaries: Open Madison Police Daily Calls.
Selected major incidents: Open Madison Police Incident Reports.

How to Check Dane County Sheriff Activity

1
Open the Sheriff’s official press-release page.

Use this for major crashes, investigations, searches, arrests, road closures and public-safety announcements involving the Sheriff’s Office.

2
Review the month and publication date.

The posting date may differ from the actual incident date.

3
Open the complete release.

Read the location, agency, case status and public-safety instructions rather than relying on a headline.

4
Request the underlying report when needed.

A press release is a public summary and does not replace the complete incident file.

Publication is selective. The Sheriff does not publish a press release for every call, traffic stop, medical response or routine investigation.
Official Sheriff updates: Open Dane County Sheriff Press Releases.

How to Request a Dane County CAD Entry or 911 Record

Use Public Safety Communications for dispatch-center records. Use the responding police, Sheriff, fire or EMS agency for its separate incident or patient-care records.
1
Identify the exact event.

Write down the date, approximate time, location and type of incident.

2
Identify the agency.

Determine whether Madison Police, Dane County Sheriff, another municipal police department, fire or EMS responded.

3
Include a case or incident number.

Add the number when known. It can substantially improve the record search.

4
Describe the requested record precisely.

Examples include CAD event detail, dispatch chronology, 911 audio or another identifiable communications record.

5
Limit the time range.

A specific hour or short range is more useful than requesting every dispatch record from an entire week.

6
Submit through the official PSC request form.

Use Dane County 911’s Public Records Request page.

7
Watch for clarification or fee notices.

The custodian may need more identifying information or may explain applicable search, copy or media fees.

8
Expect lawful redactions.

Personal, medical, juvenile, victim, tactical or active-investigation information may be withheld or redacted.

9
Request agency records separately.

A dispatch record does not automatically include the officer’s narrative, body-camera recording, photographs or final report.

10
Save the response and request number.

Keep the submitted wording, confirmation and any custodian correspondence.

“I am requesting available Public Safety Communications records for an incident on [date] at approximately [time] near [location]. The responding agency was believed to be [agency]. The case or incident number is [number, if known]. I am requesting [specific CAD event detail / dispatch chronology / 911 audio].”
Do not request “everything.” Wisconsin public-record requests should reasonably describe the subject matter and timeframe so the custodian can identify the requested record.
Official dispatch-record request: Open Dane County 911 Public Records Request.

How to Request a Dane County Sheriff Incident Report

Sheriff Records hours: Monday through Friday, 8:00 a.m.–4:00 p.m., excluding holidays.
1
Confirm the Sheriff handled the case.

Do not send a Madison Police or municipal police request to the Sheriff simply because the incident occurred in Dane County.

2
Gather identifying information.

Include the case number, names, date, time and location when available.

3
Use the online Records Request Form.

Electronic Sheriff requests should be submitted through the official online option rather than ordinary email.

4
Select the exact record type.

Identify the incident report, photographs, video, audio or other specific material requested.

5
Wait for a fee notice before paying.

Requests exceeding $5 and requests for photographs, video or audio may require prepayment.

6
Use a delivery address.

An anonymous requester still needs to provide an email or mailing address where the completed record can be sent.

Body-camera requests: Additional certification, redaction and fee requirements can apply under Wisconsin law.
Dane County Sheriff Records 115 W. Doty St.
Madison, WI 53703
608-284-6827
sheriff.records@danesheriff.com
Published processing guidance The online request page states that requests may take up to three business weeks to process.
Official Sheriff records page: Open Dane County Sheriff Records.

How to Get a Dane County Vehicle Crash Report

Do not request the standard crash report from the Sheriff Records Section. Wisconsin DOT is the records custodian for MV4000 and DT4000 crash reports.
1
Open Wisconsin DOT’s official crash-report search.

Use crashreports.wi.gov.

2
Search with the document number when available.

The document number provides the most direct search route.

3
Otherwise use the crash date and driver information.

The official system offers date and Wisconsin driver-license search criteria.

4
Allow time for completion.

Wisconsin DOT states that a report can take 10 business days or longer to become available.

5
Download the purchased PDF.

Online purchases are made available electronically after payment.

6
Request supplemental material separately.

The investigating agency may retain narratives, photographs, body-camera video or other records not included in the standard crash report.

Online availability: Wisconsin DOT states that crash reports remain available through the online purchase system for four years from the crash date.
Official Wisconsin crash-report search: Open Wisconsin DOT Crash Reports.

How to Interpret a CAD or Calls-for-Service Record

Possible Field What It Generally Means Important Limitation
Event or incident number Identifier assigned to the dispatch event or agency case. A CAD event number and police case number may not be identical.
Call received time Time information entered or received by the communications center. It may differ from when the underlying incident began.
Call type Initial classification based on available caller information. It is not a final criminal, medical or fire determination.
Priority Operational urgency assigned under dispatch protocols. Priority can change as new information is received.
Location Address, intersection, landmark or approximate response location. Public versions may generalize or redact the exact address.
Agency Police, Sheriff, fire or EMS organization assigned to the event. Multiple agencies may respond to one event.
Dispatched or assigned A unit or resource was assigned. Assignment does not prove arrival or enforcement action.
On scene A responder recorded arrival at or near the incident. The time may reflect system entry rather than exact physical arrival.
Cleared or closed The unit or event was administratively cleared from active dispatch. The investigation may continue after the dispatch event closes.
No universal public codebook: Do not publish guessed Dane County signal codes, status abbreviations or disposition meanings unless they are verified through an official current source.

Why an Incident May Not Appear on a Public Page

No countywide public CAD feed The operational CAD browser is restricted to authorized users.
Selective publication Daily Calls, incident reports and Sheriff releases highlight selected events rather than every response.
Different agency The event may have been handled by Madison Police, a municipal department, Sheriff, fire or EMS.
Privacy restrictions Juvenile, victim, medical, domestic-violence or sensitive-location details may be withheld.
Active investigation Release may be delayed when publication could interfere with an investigation or endanger someone.
Call canceled or reclassified The original caller information may have changed before or after responder arrival.
Approximate location Public summaries may show only a block, intersection, district or general area.
Medical confidentiality Patient-care information is subject to separate privacy and release rules.
Publication delay An official narrative or report may not be available immediately after the event.
Search tip Use the incident date—not only the publication date. A press release or incident report may be posted one or more days after the actual response.

How to Call or Text Dane County 911 Correctly

Call 911 for Serious medical emergencies, in-progress crimes, fires and other immediate life-threatening situations.
Call 608-255-2345 for Public-safety situations or questions that do not require an immediate emergency response.
Call 608-266-4920 when You know of a Dane County emergency but are calling from outside the Dane County Public Safety Communications area.

When You Call 911

1
State the location first.

Give the address, intersection, landmark, business name or other clear location.

2
Briefly explain what is happening.

Describe the immediate emergency without guessing facts you did not observe.

3
Answer the call-taker’s questions.

The dispatcher can relay information to responders while questions continue.

4
Follow safety instructions.

Move to a safer location when directed and avoid interfering with responders.

5
Stay on the line until released.

Do not end the call simply because you hear sirens or see responders arriving.

Accidentally dialed 911? Do not hang up. Stay on the line and explain that the call was accidental so call-takers do not need to call back or send responders to verify safety.
Text-to-911: Dane County can receive 911 text messages, but the official guidance says texting should be a last resort because speaking by phone is normally faster and easier.
Location verification: A cell-phone location can be approximate. Dane County 911 verifies the address of every call, so provide landmarks or nearby businesses when the exact address is unknown.

Sign Up for Dane County Emergency Alerts

Available to residents and visitors: Dane County’s official system can send emergency notifications by text, email or both.
Public-safety alerts May include armed-person situations, hazardous-material incidents, gas leaks, missing persons and evacuation or shelter-in-place orders.
Weather alerts Users can select National Weather Service watches and warnings.
Multiple locations A profile can include home, work, school, childcare or a family member’s address.

Alert Signup Steps

1
Open the official county alerts page.

Use the Sign Up Now button provided by Dane County Emergency Management.

2
Create a Rave account.

The county recommends using an email address as the User ID.

3
Add contact information.

Select text, email or both and verify the mobile number.

4
Add important addresses.

Include locations where you want geographically relevant emergency notifications.

5
Select alert categories.

Choose the public-safety and severe-weather notifications that are useful to you.

Voice-call identification: Dane County states that notification-system voice calls display 608-260-8735. Save it as “Dane County Notification System.”
Official emergency-alert signup: Open Dane County Emergency Alerts.

What Dane County PulsePoint Does—and Does Not Do

What PulsePoint does Alerts CPR-trained users to selected nearby public sudden-cardiac-arrest events at the same time fire and EMS are notified.
What PulsePoint does not do It is not a complete public police, fire, EMS or countywide CAD log.
Use only as intended. PulsePoint responders should follow app instructions, assist only when appropriate and never obstruct professional responders.
Official Dane County PulsePoint information: Open Dane County PulsePoint.

Privacy, Accuracy and Public-Record Limits

Caller allegation is not proof A CAD call type reflects information available at the time of dispatch.
Location may be generalized Exact addresses can be withheld or shown only as a block or nearby intersection.
Names may be removed Victim, juvenile, witness and medical information may be protected.
Audio may be redacted A released 911 recording can omit confidential, medical or sensitive information.
Active cases may be limited Some records may be withheld temporarily when release could interfere with an investigation.
No guilt determination A dispatch, arrest or booking entry is not a conviction.
Do not identify private individuals from preliminary dispatch information. Verify facts through an official agency report and respect victim, medical and juvenile privacy.

Current Dane County 911 and Records Contacts

Office or Service Current Contact Use This For
Emergency response 911 Serious medical emergency, in-progress crime, fire or other immediate threat.
Dane County 911 non-emergency 608-255-2345 Public-safety situations or questions not requiring an immediate emergency response.
Emergency from outside PSC area 608-266-4920 Immediate connection to Dane County PSC when reporting a Dane County emergency from outside the area.
Public Safety Communications Director Luis Bixler, MBA
608-267-1911
bixler.luis@danecounty.gov
Department administration—not emergency dispatch.
PSC records Records Clerk
608-283-2903
Questions about available Public Safety Communications records and request routing.
Dane County Sheriff non-emergency county dispatch 608-266-4948 County dispatch contact published by the Sheriff’s Office.
Dane County Sheriff general information 608-284-6800 General Sheriff’s Office information and department routing.
Dane County Sheriff Records 608-284-6827
sheriff.records@danesheriff.com
115 W. Doty St.
Madison, WI 53703
Sheriff incident reports and available supporting records.

Map to Dane County Public Safety Communications

This is an operational communications center. Do not visit expecting access to the restricted CAD system. Use the official records-request or contact process for public information.

Official Dane County 911 and Incident Actions

Dane County 911 information Dane County Public Safety Communications
911 phone guidance Dane County 911 Contact
911 frequently asked questions Dane County 911 FAQ
Request dispatch records PSC Public Records Request
View recent Madison calls Madison Police Daily Calls
View selected Madison incidents Madison Police Incident Reports
Check Sheriff updates Dane County Sheriff Press Releases
Request Sheriff records Dane County Sheriff Records
Sign up for emergency alerts Dane County Emergency Alerts
Learn about PulsePoint Dane County PulsePoint
Submit a general county record request Dane County Public Records
Purchase a crash report Wisconsin DOT Crash Reports

Dane County CAD Log and 911 FAQs

1. Is there an official public live Dane County CAD log?

The current official CAD Enterprise Browser is restricted to authorized users with credentials. Public users should rely on Madison Police Daily Calls, official incident reports, Sheriff press releases, emergency alerts and records requests.

2. Where can I see recent Madison police calls?

Use the official Madison Police Daily Calls page. It provides recent call totals, district breakdowns and selected noteworthy call summaries, but it is not a complete list of every event.

3. What number should I call for a Dane County emergency?

Call 911 for a serious medical emergency, an in-progress crime, a fire or another immediate life-threatening situation.

4. What is the Dane County non-emergency number?

Dane County 911 publishes 608-255-2345 for public-safety situations or questions that do not require an immediate response.

5. Can I text 911 in Dane County?

Yes. Dane County 911 can receive text messages, but official guidance says texting should be a last resort because speaking by phone is normally faster and easier.

6. How do I request a Dane County 911 recording or CAD record?

Submit a request through the Dane County Public Safety Communications records page. Include the date, time, location, responding agency, incident number and exact record requested.

7. How do I request a Dane County Sheriff incident report?

Use the Sheriff Records Request Form and provide the case number, names, incident date, time and location when known.

8. Where do I get a Dane County vehicle crash report?

Standard Wisconsin crash reports are available through Wisconsin DOT at crashreports.wi.gov. Related narratives, photographs or videos may need to be requested from the investigating agency.

9. Does a CAD call type prove that a crime occurred?

No. A CAD call type is an initial operational classification based on information available to dispatchers. It can change after responders investigate.

10. How do I receive Dane County emergency notifications?

Use the Dane County Emergency Management alert page to register for selected text and email notifications involving serious public-safety incidents and severe weather.

Independent Editorial Notice

County-CAD.us is an independent informational website. It is not affiliated with Dane County Public Safety Communications, Dane County Sheriff’s Office, City of Madison Police Department, Dane County Emergency Management, Wisconsin Department of Transportation or any local police, fire or EMS agency.

Dispatch systems, public pages, phone numbers, officeholders, record-release procedures, fees, privacy restrictions and emergency-alert services can change. Confirm urgent or time-sensitive information through the responsible official agency.

Editorial verification: July 21, 2026.

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Estimate Taxes, Exemptions, Escrow, Protest Savings and Next Steps

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